Comments on: Update on Kmart $10/20 Coupon

By: Debbie

Debbie — Sun, 18 Apr 2010 01:51:49 +0000

Well I to tried to use the coupon. They posted that they weren’t excepting the coupon. I didn’t buy anything there and just left my cart at the check out! Won’t be going back.

By: Steven Burgess

Steven Burgess — Thu, 01 Apr 2010 06:41:10 +0000

I work for K-Mart and they told us it was for stores in NY only lol right they just realized how popular it was

By: Teri

Teri — Tue, 23 Mar 2010 15:17:54 +0000

Here’s an article about this debacle

Kmart Posts Amazing Coupon On Internet, Then Forgets Internet Exists
http://consumerist.com/2010/03/kmart-posts-amazing-coupon-on-internet-then-forgets-internet-exists.html

By: Jessica Schafer

Jessica Schafer — Sun, 21 Mar 2010 14:17:56 +0000

I called our K-Mart (St. Johns, MI) to see if they would accept this coupon, and was told that the coupon was only meant for Chicago stores and that soon the promotional coupon would be dispursed for our area and will indicate that it is for specific locations. She also advised that I could TRY to use it at another local store to see if it would be accepted by a cashier who wasnt paying attention. (Which I thought wasn’t real nice or courteous of a fellow associate to say about another). Just another disappointment from K-Mart.

By: Amanda

Amanda — Sun, 21 Mar 2010 13:27:39 +0000

Every coupon for the same product will have the same barcode (upc number) Thats what makes it scan. That has to be the same. What will be different in the number in the upper hand corner that links that coupon to a specific IP address (your browser) Its usually found under the dot pattern on a printable coupon.

By: angie

angie — Sun, 21 Mar 2010 11:05:08 +0000

dkfadkanad’a

By: Joanie Demer

Joanie Demer — Sun, 21 Mar 2010 05:19:32 +0000

Well said Mercedes!

By: Heather

Heather — Sun, 21 Mar 2010 05:08:37 +0000

I tried to use it in Janesville and the had a sign up at the registers stating the didn’t accept it and it was intended for Chicago area. I was disappointed but didn’t put up a stink wasn’t the cashiers fault.

By: THAT cashire

THAT cashire — Sun, 21 Mar 2010 04:34:53 +0000

I agree with Aubrie. It’s not our (the cashier) fault! AND LITTLE DO YOU PEOPLE KNOW this is an actual fact. WE ARE NOT THE ONES WHO MAKE THE COUPON NOT WORK! honestly it’s the system. So next time you want to direct your anger at the fact that a coupon isn’t working, don’t direct it at me because it’s not my fault, it’s the computers.

But here is a more common fact (I say this not as a smart alack, I say this as a coupon-er to a coupon-er) every coupon has a UPC number. This is the number under the bar code. If you photo copy a coupon and the bar code is the same WE WILL NOT OVERRIDE (goes for every store).

I really hope that this helps because honestly, I don’t live to be THAT cashier that tells you “no” because I am the one who IF YOU’RE NICE TO can give you extra coupons that you didn’t know that we had IF THEY ARE IN STOCK!

By: Michelle

Michelle — Sun, 21 Mar 2010 02:30:36 +0000

The coupon was intended for the Chicago Renaissance stores only. Their website has a promotion for that area of stores. I live just outside this area, so my Kmart isn’t accepting the coupon, but I was able to drive to a store that is.

By: Mercedes

Mercedes — Sun, 21 Mar 2010 01:28:24 +0000

Thank you everyone for your comments, even disgruntled employee.
I am hoping maybe Kmart will learn something from all of this and meaybe we will too, whatever that may be to everyone.

Mercedes

By: Lisa

Lisa — Sun, 21 Mar 2010 01:26:07 +0000

Just thought you should know that God is supposed to be capitalized. Have a blessed day! =)

By: Lisa

Lisa — Sun, 21 Mar 2010 01:18:49 +0000

Amanda, I read the e-mail that corporate sent to all the stores and they were told to post a sign at the entrance and at each register. My local store didn’t have a sign posted anywhere. I guess it just depends on how motivated the employees are to post the signs in both locations. =)

By: Aaron

Aaron — Sat, 20 Mar 2010 21:10:51 +0000

Disgruntled Employee, there may be a reason you are holding a job as cashier. You are rude and have NO business telling others how to spend their money. Even if I had millions of dollars I would still love to save. Its just my way of life. I love it and its fun.

You really should learn to hold your tongue and realize that KARMA does indeed exist and it would be a shame to see something bad happen to you.

By: Mary

Mary — Sat, 20 Mar 2010 20:05:02 +0000

I haven’t eaten at KFC, either, since they pulled their coupon bait-and-switch fiasco last summer.
Take a quick minute, everyone, to email Kmart’s customer service and let them know WHY you won’t be shopping with them any longer…and they are one company sorely in need of customers, believe me.

If we verbalize WHY WE ARE ANGRY…maybe they will change their ways.

Their email address:
help@customerservice.kmart.com

By: Thomas

Thomas — Sat, 20 Mar 2010 19:22:51 +0000

Amen Aubie!

By: millicent

millicent — Sat, 20 Mar 2010 19:20:11 +0000

oh my…I really hope you call Kmart and tell them that. How rude! And embarrassing!

By: Aubrie Williams

Aubrie Williams — Sat, 20 Mar 2010 18:48:58 +0000

I’m amazed at the anger and frustration we cause each other. It’s not the cashiers fault nor is it the couponers fault. If you can use the coupon in your area, great. If you can’t, realize that Kmart made a bad decision and move on. Why do we quibble with the cashiers? How’s that working for ya? No one is going to pay you for the wasted ink to print it or the time we spent shopping before we read the sign at the register. It’s not bait and switch. It’s the right of the company even though it’s a dumb one. I personally won’t shop at Kmart unless it is to get free stuff with my coupons. And if the cashier gives me a bad look because of the scuffed thrift store purse I carry, or the second-hand clothes and coat I wear, that’s her problem. I smile and move on. Sheesh!

By: Andrea

Andrea — Sat, 20 Mar 2010 18:46:15 +0000

ANOTHER REASON I LOVE PUBLIX SO MUCH!!! MY LOCAL STORE ( COLUMBUS, GA) HAS BEAUTIFUL SMILING EMPLOYEES THAT PROVIDE EXCELLENT CUSTOMER SERVICE.

By: Frugal Mom

Frugal Mom — Sat, 20 Mar 2010 18:38:45 +0000

Great, Think about it !! , I was about to say same words !!

By: Terry

Terry — Sat, 20 Mar 2010 18:12:59 +0000

I am not surprised. I have found the customer service SO HORRIBLE every single time that I have gone into K-Mart, that I don’t see how they can stay in business when the customer service is so much better at any other retailer out there. I tried twice to work the double coupons, and after being accused of lying about coupons, I swore off K-mart forever. When I saw the coupon, I didn’t even bother to print it out… $10 off $20 is not even a good enough deal to entice me to walk into that store… my husband is in retail and he said that his company won’t hire anyone whose ever worked at Kmart, because they have such horrible attitudes about customers.

By: pennyscents

pennyscents — Sat, 20 Mar 2010 17:51:48 +0000

Where is this coupon/new coupon being found on k-Mart.com? I looked under the, “deals & coupons” tab on their site, and I am not seeing anything about this coupon.

By: Think about it!

Think about it! — Sat, 20 Mar 2010 17:44:04 +0000

So “Disgruntled Employee” how did you happen to stumble upon such a great money saving website if your SO against the great deals we find?

By: Meichelle

Meichelle — Sat, 20 Mar 2010 17:07:29 +0000

Disgruntled Employee… we may have an expensive looking purse, but believe me, most of us got them on clearance sales with coupons amid some other awesome deal… But even so. Who are you to decide if we are spending our money correctly or being finicky about a certain coupon. You don’t know our lives. If I didn’t have coupons, my family wouldn’t be well fed. Its as simple as that.

By: Disappointed

Disappointed — Sat, 20 Mar 2010 15:47:23 +0000

The point of the issue is that the company advertised a promotion and won’t stand behind the promotion. It’s no different than a website advertising a TV at a certain price, but when you checkout online, the price is higher.

And, as someone else noted, we are generally higher income individuals who work to make our money stretch. For me, that results in more dontations to local charities and purchasing more luxury items FROM THE STORES WHO HAVE GOOD SERVICE.

Kmart should have honored the coupon to get the “good press” vs. the “bad press” they’re getting now.