How to Get a Walmart 1-Hour In Stock Guarantee Card

1-hour in stock guarantee

**UPDATE 11/26/15* Check out THIS POST for more info on the 2015 Walmart 1 Hour Guarantee!


*UPDATE 11/26/14* Are you ready to register your Walmart 1-Hour Guarantee items? Find out how!

*Walmart 1-hour In Stock Guarantee Problems – UPDATE 11/29/2013* It seems lots of people are having problems registering Walmart 1-hour guarantee cards. If you’re having problems registering Walmart 1-hour In Stock Guarantee cards, check out my newest post about this issue. I’m doing my best to stay on top of it and try to help some of you work through it. Hopefully this matter gets resolved soon! If you were able to resolve your own issue, please let us all know how you did it.

Last week , I wrote a post on the Walmart 1-hour In Stock Guarantee. However, there’s been some questions on exactly how to get a Walmart 1-hour In Stock Guarantee card.

I originally emailed Walmart corporate headquarters about this, but I didn’t receive a response. So, being the curious individual that I am, I called my local Walmart and asked them how the 1-hour In Stock Guarantee cards work.

The customer service representative that I spoke to told me that customers will be given a card if an item runs out of stock. They can then continue shopping and pay for the 1-hour In Stock Guarantee card when they pay for the rest of their purchases. Customers do not need to pay for this card before the hour is up!

So, where do you get a 1-hour In Stock Guarantee card? This is where it gets a little tricky. Never fear, though! I’ll walk you through the steps you need to take to get a Walmart 1-hour In Stock Guarantee card…

For simplicity’s sake, let’s just say that you want the HP TouchSmart Laptop shown on the front page of the Walmart Black Friday ad. What you need to do is find exactly where to laptop is in the store. One would think that this laptop would be back in electronics, but the associate I spoke to said it could be anywhere in the store. If you can’t locate it within a few moments of being in the store, and it’s not in electronics, the best thing to do would be ask the nearest Walmart associate.

If you find the laptop and it’s out of stock, you’ll need to find the closest Walmart associate near it. (I know for a fact that Walmart associates all have set “stations” on Black Friday, so there will be someone there.) The associate in the “station” that the laptop is in should have the 1-hour In stock Guarantee card for it. He or she will simply hand you the card, and you’ll pay for it with the rest of your purchases when you check out.

Let me just reiterate that you do not have to pay for the 1-hour In Stock Guarantee card before the hour is up.

Here’re some things to keep in mind that can help you secure your 1-hour In Stock Guarantee card on Black Friday:

  • Get to the store early, before the sale for your coveted item starts.

They may have a 1-hour In Stock Guarantee, but there’s a good chance you might have trouble finding or getting to your item quickly with all of the Black Friday craziness going on.

  • Take a copy of the Walmart Black Friday ad with you.

This will make things simple if you can’t find the item you want. Just go up to an employee, point to the item you want in the ad, and ask where it is. He or she should be able to direct you.

  • Take a Black Friday wingman.

The two of you can divide and conquer, find coveted items quickly, and nab the 1-hour In Stock guarantee cards if necessary. Since there is a limit of one card per person, having additional people with you can help you grab multiple items.

  • Register your 1-hour In Stock Guarantee card as soon as you get home. 

You only have until 11:59pm on Sunday, December 1st Central Time to register your card. After this deadline, your 1-hour In Stock Guarantee card will become nothing more than a Walmart gift card loaded with the price you paid for it.

So, hopefully this clears up some of the confusion. You can find out more about the 1-hour In Stock Guarantee card and Walmart’s 1-hour In stock Guarantee in general by reading my first post.

Tell me what you think? Is this a good idea on Walmart’s part?

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  • Maria

    Once again, thank you. I think all my questions are answered. Thanks!

    • Mercedes Levy

      You’re very welcome, Maria! Glad I could help. 🙂

  • caressa

    And how about us in Hawaii and Alaska are we just out of luck???

  • MP

    Can you pay for the “guarantee card” with a gift card? I have a $200 walmart gift card that I want to use to pay for the $299 iPad mini, which comes with a $100 gift card (essentially making the iPad mini free). So I would pay for the card with my $200 gift card and pay the $100 with cash or credit, and then I would get $100 back in a gift card and wait for the iPad mini to return to stock?

    • Mercedes Levy

      I don’t see why you couldn’t use a gift card. Just to make sure, though, you might want to call your local Walmart and ask Customer Service.

      If you are able to do this, that would be great! A free iPad Mini! Let us know if you snag it! 🙂

      • MP

        Just wanted to report back. Ended up getting the deal from BestBuy on Wednesday. Same deal, $299 for the iPad mini with a $100 gift card. From hearing all the horror stories about the Black Friday incidents at Walmart, along with all the people that are having issues with their “Guarantee Card”, I’m glad I went that route.

  • Imee

    Let’s say there is a long line. At the start of the sale, u are already in the line but the 1 hour passes and you didn’t reach to the the front. Would that still entitles you for a 1-hr in stock guarantee card since you are already in line before it started?

    • Mercedes Levy

      Do you mean if you’re in the checkout line at the registers, or just in line to get a guarantee card?

      If you’re in the checkout line after the hour passes and you’ve already gotten the guarantee card, you’re still entitled to it. On the other hand, I’m not sure if you’ll still be entitled to a guarantee card if you’re simply standing in line in the store to get the card. You may want to call your local Walmart and ask, since each store may handle this situation differently.

  • Penny

    Why can’t I get my tv registered…it is asking for a pin number and the number the cashier underlined isn’t working

    • brian simpson

      i have no access code on my reciept

      • Mercedes Levy


        Take your receipt and guarantee card back to the store that you purchased it from. They should be able to give you an access code.

        • to register your 1 hour guarantee card: http:/ type in when you get into the site click on “redeem your 1 hour in stock guarantee card here” you know the rest good luck.

  • Catherine

    Good evening, Penny. I just finished registering my own card (I think…). You have to scratch off the strip on the front of the actual card to get your pin number. The pin number is not on your receipt, though the 16-digit gift card number is.

    • Penny

      Thanks so much…didn’t realize I had to scratch the strip….but now the pin number isn’t working 🙁

  • Gailann

    Thanks for the info here, especially about having to scratch off the strip. Now, if I could only get onto the website. I’ve been trying for an hour, and keep getting a “We’re sorry, but due to high traffic . . . .” message. My son is extremely nervous that Sunday night will come, and we’ll be left with a gift card, and no Beats headphones.

  • Gailann

    Well, typing this in must have been the lucky charm, ’cause I got in. However, the product I wanted comes in many colors (one of the great attractions), but there was no choice of color – it just came up as black. Big waste of time for us! We’ll go to the store tomorrow to try to figure out something.

    • Mercedes Levy


      I just found this while digging through the Walmart Facebook page:

      “I finally got through to customer service regarding not being given a color option for the beats headphones. They are currently updating their website. Delete your cookies. Close your browser then retry. If youre having issues, wait to order because you should be given a color option.”

      I hope that helps a little.

  • Mercedes Levy

    Hey, all. Judging by the comments in this post and the previous post on the Walmart 1-hour In Stock Guarantee, it seems like there’s a lot of traffic on the website right now. If you’re having trouble getting through, you might want to wait until tomorrow. If you’re still having trouble tomorrow night, it would probably be a good idea to give your local store a call.

    I’ll update everyone if I hear anything more about this.

    • Helen

      I called the store in Mansfield #323 and the Assistant Manager was clueless on how to register your guarantee card. Maybe your all should have informed or trained your employees on this, since it was something new. I want my two televisons.


      • Mercedes Levy


        Try going to this page on Walmart’s website:

        You should see a place to enter your access code from your Walmart receipt. There’s also a little picture of a receipt highlighting where your access code should be.

        I hope this helps.

        • Nicole

          What if there is no access code on the receipt?

          • Mercedes Levy

            If there’s no access code on your receipt, get ahold of the store where you purchased the card. Most likely, it didn’t activate properly when you bought it. You’ll probably have to take your card and receipt back to the store to get it straightened out.

    • I got up last night at 3 am to register my card. Still didn’t work. It tried to go through but no go. Our Walmart is taking names and phone numbers and have promised to get us a tv. I have a hard time believing this. We will see. This was per manager on site. Has anyone added up the interest Walmart is collecting off of this? Millions. I think it more than makes up for any cost they have incurred.

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  • How do i register 4 my 1hour 2 get my phone 4 29$?

  • I sent a message on how to register your 1 hour guarantee card did anyone get my comment???

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    • Margaret Marti


      • Mercedes Levy


        Did you get the gift card or the guarantee card? You may be able to call the store that you visited. Most stores do now keep digital copies of receipts. In your situation, you may be able to call the Walmart that you shopped in, and they may be able to help.

        This is a long shot, though, since you often have to have the original for after sale transactions.

        Good luck, and do let us know how everything works out for you.

  • George

    When will you get the $100 gift card? I got the Ipad mini 1 hour guarantee card, paid for it at the store $299.00 and registered that day. I still have not received the $100 gift card. I spoke to the store manager and he told me it would be emailed to me. It’s now December 12th and I still have not received the $100 gift card. I got an email from Walmart telling me the product has shipped but no gift card information.

    • Mercedes Levy


      I was under the impression that you would have the eGift card emailed to you once an item is shipped. Try checking your spam box. If it isn’t there, you may want to consider calling Walmart corporate.

  • My order of my Samsung Galaxy Centura phone from black Friday add got the access code to go through but it didn’t confirm my order because it hasn’t came in to the Ava store under my name but the website didn’t ask for a name so I thought that it got all the information that it needed because I hit confirm and it went through.

  • suzette

    Iwould like to know how long does it take for my tv that i purchased and register online through 1 hour in stock guarntee to be sent to store? i havent recieve an email and its now December 20

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