McNeil Recall and Refund Request Information

The makers of Children’s Tylenol, Motrin, Benadryl and Zyrtec have recalled certain lots of these medicines.  Since I share so many deals on these products I feel compelled to share this information with you.  Please check your medicine cabinets for lots numbers as listed in this recalled list of product inclusions.   If you find some of these products in your cabinets you can fill out this coupon/refund request form to get your money back. If you have more than 6 affected products, please complete a second form with the remaining products or call the Consumer Care Center at 1-888-222-6036.

Thanks Marcia and Faithful Provisions!

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  • Mary

    Thank you for the info. I had 1 bottle that was affected.

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  • Karen

    My store now refuses to let you use a manufacturer coupon on the first item bought when using a bogo one for the second. Tried to do the off clip on deal and they wouldn’t let me and 5 calls to customer service and 2 more to bigger fish at corporate backed the store saying I was using 2 manufacturers and a target one on one item not 2.

  • sarah

    Thanks for the info…I had just stocked up since I have a son with ear infections and a daughter that’s teething. I had 7 products on the recall list. 3 opened and 4 still in the boxes.

  • Bev

    I’m having an issue downloading the coupon request page. My computer says it’s a “jhtml” file and can’t find a program to open it. Is anyone else having that problem??

    • Bev

      Never mind. I used my husband’s mac computer and accessed the page just fine. My Windows 7 PC couldn’t figure it out for some reason. It might just be the Windows 7 platform–it’s such a frustrating program. It isn’t supported by a number of coupon websites too. Blah.

  • Abbey

    Are the generic forms of these same medications safe? My son has horrible allergies, but our “Benadryl” is actually “Rugby” brand. Are these affected, or is it just name brands?

    • Bev


      It’s only the actual brand names listed (Tylenol, Motrin, Benadryl, etc). All the generics are fine.

  • Susan

    Thank you so much for posting this. We have two thing of Motrin and one of Tylenol. ALL recalled now. Too bad my son has had a fever all last night and this morning. I have to run to the store to pick up something else. THANK YOU SO MUCH FOR POSTING!!!! I never would have known otherwise.

  • Kathryn

    Thank you so much! I did have bottles that were in the recall and I wouldn’t have probably checked. I appreciate your informative posts just as much as all the deals 🙂

  • You are on top of it…….we hadn’t heard this but many in the office have kids and use the products. Thanks again for the heads up!

  • Kim

    YEP had 3 bottles on the recall list…how frustrating as a parent…trying to help our kids and never fully trusting they will be OK…

  • Ginny

    They way I understood the recall was that ALL of the products were included. So if you have ANY of these products AT ALL they are recalled. It’s not specific lot numbers. I don’t even think they list the lot numbers in the recall, just the product number that is printed above the product name.

  • melissa

    does anyone know how they determine what the product price is for the refund?

  • Peggy

    Melissa – They say ‘average’ retail price for the refund. I had six recalled products & chose the refund…with using coupons I figure that I’ll find better deals getting the money back and then buying the products on my own (most likely they will be having coupons in the papers & sales in the stores after this fiasco).

  • Marie

    Ick – I had 8 bottles and some had the lot number or part of the exp worn off. Since 3 of my bottles were half empty I’m a little nervous. I thought name brands would have better quality controls than generics so thats why I bought the higher priced stuff. Hope the kids don’t grown a 3rd arm.