Online Survey Company Review: Toluna

A few days ago I asked some of you to help me provide a review of the many online survey companies. Over the next few weeks I will be sharing about the different legitimate earn money from home opportunities with you. You will be able to read experiences from other readers like you that have been using these companies to make money from home.

The first one in these series of reviews, is a review of Toluna. It is free to join Toluna and reader Ellen shares her experience using Toluna to make money from home:

  • How does this online survey company work?

Toluna is a little different than other online survey companies because it also serves as a community forum to share opinions, questions, and viewpoints.  Members receive points for the initial sign-up, but also for answering sponsored polls (usually 15 points each), Quick Surveys (around 120-150 points each), Interest Profile Surveys (600 each), and email surveys (500 or more points each).  Points can also be received by writing opinions for the forum, inviting friends to join, and by the popularity of your comments in the forum.

  • What do you like about how this online company works?

I first got involved with Toluna when I signed up for 2Cents Surveys, but was frustrated because I never seemed to qualify for the surveys to earn points!   But then when 2 Cents became Toluna (and Greenfield merged as well), changes were made that seemed to improve the company.  I now qualify for some of the surveys, and I do like the Quick polls/sponsored polls.  They earn only a few points, but every time I sign in there are new polls… and there are also new comments on the community forum.  Although I don’t always contribute to the conversations, it is sometimes interesting to read the comments on everything from politics to music, health to family issues, and everything in between.

  • What don’t you like about how this company works?

There has been a bunch of changes over the last few months, and one includes raising the amount of points needed to redeem…  On December 8th, I was able to redeem 45,000 points for a VIP Gift Pass voucher, but now you cannot redeem until you have 75,000 points!  You can also redeem as a check or Paypal payment once you have 60,000 points.  Even though some of their surveys are worth 900 points, it still seems to take forever to get to these levels.

  • Please share your results with this company:  How much $$ you have earned, in how much time and how much effort you have put into it.

I have been involved with Toluna (and 2 Cents) for about a year, and have accumulated 109, 219 points during that time.  I find surveys in my email at least every 1-2 days (many days have several), and always try to answer the surveys but don’t qualify for everyone. The surveys are often 15 – 30 minutes in length.  If I spent more time on the community forum, then my time would go up, obviously. Of these accumulated points, I redeemed 90,000 for 2 $15 VIP Gift Passes, which I was able to quickly and easily convert into 3 $10 gift cards for Christmas gifts.   I was pleased at how fast the gift cards arrived by mail.

  • Finally:  Would you recommend this online company to a friend yes or no and why.

If you would like a survey/website with an online forum to share opinions, you would probably enjoy Toluna.  Besides the email surveys, there are always new topics (and the ability to create new ones yourself), and you can get rewarded for that interaction.  But if you are one that wants quick rewards, then Toluna will not be the right company for you…with the changes in place, it takes a lond time to accumulate points for rewards. As for myself, I prefer other survey companies over Toluna because I feel that I qualify for more surveys with other companies (and have more of a chance to accumulate rewards), but I will probably stay with Toluna as well due to the forum aspect.  I like how it is one place where people can truly create content and be heard.

Thank you Ellen for sharing your experience with my readers. If you have been using Toluna for a while as well, please share your experience in the comments and help the rest of the readers who have not given Toluna a try decide whether Toluna is for them or not.

Note: I am looking for a reader to review Inbox Dollars. if you have been using Inbox Dollars and would like to share your experience please contact me.

  • Lauren

    I just wanted to say, I have been with Toluna for about 6 months, and they are pretty good, but be careful of the rewards. You have to keep track of them, and make sure you receive them. My $40 check got lost in the mail, and it took forever, but I finally got my points back once bookkeeping saw it had never been cashed.
    I guess all I’m trying to say is, the rewards can just take quite a while to come. :)

  • Stephanie

    I’ve been with them since they were 2Cents and it can be frustrating since they change the cash out amounts/ system but I do like that there’s an option to get your reward as cash. You gotta love free cash!

  • kim

    Really watch your rewards points – I have had many not credit at all, some not credit accurately, a check delayed 3 months, and a customer service system that is a joke – I have had one simple matter pending for 4 months now.

    Now that they have raised the amount to cash it, it’s not even an option – I will do a few more surveys to get to the cashout level and then resign. I don’t even care about the rewards, it’s their lack of honestly and accountability that bothers me.

  • diane

    I have been a member of Toluna for under a year and have cashed out 3 times but am considering unsubscribing because it does take a very long time to accumulate enough points to cash out now that you need 60,000 points.

  • Kim Garcia

    I have been with Toluna (formally 2Cents) since April 2009. I have earned $110 with them so far. We used to be able to cash out after 30,000 points for a $10 check. Now you have to wait a little longer to cash out at 60,000, but you get a $20 check. It might seem like it takes longer to cash out, but the cashout is higher!

    I have also received free merchandise from Toluna to test and received $10 each time. The first time I received a white t-shirt and two weeks later another white t-shirt. I had to wear both shirts and and them take a survey to compare them. I also received two pairs of Nike exercise pants and had to wear and compare them as well. I got to keep the shirts and pants and earned $20 on top!

    I beleive Toluna is one of the better survey companies out there!

  • Sarah

    I signed up for Toluna about 20 days ago. I have decided to do a personal experiment with paid survey sites to see if they really work. I really liked Toluna the first week, you can take surveys almost anytime through the site. I quickly realized many of them are only for 900 points which is equivalent to $0.33. What a rip off. I have already generated 70,000 points which is appx $23.00. I want to cash out once I have75,000 and can view the VIP rewards. I hope they don’t lose my check too… If you are curious about my experiences check out my blog about it.

  • Leona Olson

    Glad to see these reviews. I am finding them a waste of time. I rarely qualify for the surveys. I may finish and get the 60,000 points but when I have time.

    • Roberta Park

      That’s exactly what I’m going through right now. Even if I am looking at my email inbox when the survey invitation arrives, when I click to start the survey it tells me that they already have enough participants, but that I can take another survey. When I answer the questions to qualify for the next survey, it tells me I don’t qualify. They have my profile; they know all about me, so why ask me to answer questions that they already know the answers to?

  • Leona

    I rarely get a survey.

  • Diana S

    There is no customer service on toluna they are malicious, uncaring people that send you emails with copy paste messages without offering the help that members need, for the ones that haven`t had bad experiences with them beware they can turn around and accuse you of fraud – without proof or anything relevant quoting some God forsaken rules tight and unfair – and that because YOU are an active member and taking their money – SHAME ON YOU people don`t matter we are treated like cattle. TOLUNA is a bottomless pit – a trap – it eats up your time with the promise of paying you, you wait months for your vouchers to come… never again TOLUNA YOU HATE YOUR MEMBERS USE THEM AND CAN HARDLY WAIT TO GET RID OF THEM BOOOOO